Product Profile of Business Event Monitoring Software
The Business Event Monitoring Software is specially made for enterprise users. Merit Systems Private Limited offers Business Event Monitoring Software. Merit Systems Private Limited supplies various types of software products. This Business Event Monitoring Software provides a unified view of the customer to all collaborating, customer facing team members in the extended enterprise to promote `On Same Page` paradigm. This makes employees, suppliers and partners become more knowledgeable about the customer, market place and competition.
Key Features of Business Event Monitoring Software
- Multi-channel support for customer interaction through variety of business channels such as face-to-face, indirect, self-service and the contact center.
- A centralized events monitoring and alert engine that is unique to business and understands user preferences of collaborating roles and enterprise information security policies.
- Significant collective knowledge about the customer for the entire virtual, collaborating teams.
- Measurable, noticeable improvement in Customer satisfaction, team collaboration and alignment of IT with core business processes.
